06/eighteen/sixteen – Have already been a loyal, Regular flyer consumer for over thirty yrs. I h ave hardly ever observed these kinds of bad shopper service and apathetic attitudes from AA workforce. Now sitting at Miami Intercontinental, on a transparent sunny saturday early morning, traveling with two young small children looking to get to Asheville on the Airways (history locator: WCEARA), but our flight to Charlotte was instantly delayed, leading to us to skip our flight to Asheville, all other flights are whole, we had been despatched BACK by safety since your team for the gate couldn’t (or wouldn’t), help us (which was enjoyment), then needed to operate back Prior to we could get to your ticket counter because the flight departure was bumped again up!
That is in regards to flight 580 from charolet to Miami yesterday morning, when I very first bought to my seat I felt it had been just a large number. There was soda spilled inside the chair and arm rest. There was trash from the last flight in the back of the seat ahead of me. When I asked to have it cleaned up I was presented no reaction and I had been still left to sit within a sticky seat for nearly 3 several hours! This was the worst in plane working experience I've ever received definitely.
We will not likely fly American Airways at any time yet again, and neither will my relatives and buddies. they can lose a great deal more than the $863 he mentioned.
Gold #6CJY924: File Locator: EVIXIM Your process wouldn't print boarding move for second leg of trip. Called Customer Service: CS knowledgeable me I would need to wait around 24 hrs to be able to print 2nd leg of journey. Knowledgeable CS this was not legitimate. Was put on maintain: CS came again and said I was appropriate but to wait until finally 24 hours to be able to print 2nd leg boarding go.
I will never be use AA yet again!! I booked a flight for me and my son to hitch our spouse and children on getaway. Extended Tale small one thing came up and we're not able to go presently. I called your organization with more than a months detect. Canceled the fight with mobile phone rep John; who was pretty well mannered. He did not say nearly anything about the quantity of cost I can be take place for canceling the flight. I identified as back to check with with regard to the demand and I had been explained to which i would be demand $200 by AA and $fifty with the supply I used to e-book the flight for every person. Which i would have a $15 credit history for each individual… I asked to talk to her supervisor and Michelle Morgan was the individual I next talked to. She was no help, I questioned to talk to her supervisor and he or she said that there was nobody previously mentioned her. I informed her that I was positive that there was somebody over her. Ultimately she said that I could head to the customer relations Internet-website. All over again I requested her two times for her supervisor’s name and she replied shopper relations. I yet again told her I wanted the name of her immediate supervisor, the individual that she described to…the title specified was Jalia Elisidi .
My son experienced the worst working experience in your airline. I are unable to inform you the impression it had….He was because of fly into Pittsburgh from Miami — his flight was cancelled. He learned the Saturday evening ten several hours just before his flight. He was then on keep for an exceedingly while although they were being attempting to reroute him. He experienced an audition Together with the Pittsburgh Symphony around the Monday early morning the next day. Then the routed him on An additional flight with very nominal time to transfer. half-hour. He received to the airport, that flight was delayed and he would skip the transfer. They observed another flight but just one seat, which he could not do resulting from the fact that he needed to purchase his cello. Time after time he was on keep as well as the brokers were not pretty helpful. Last but not least he ended up having to simply accept the sole likelihood which was a flight to Charlotte accompanied by a stay overnight after which on to Pittsburgh hopefully one hour ahead of audition. They said they may not give him a hotel voucher more than the telephone or with the ticketing location, but there will be loads of folks handing them out in Charlotte.
Latest flight from Austin to Ft Myers on which I had asked for wheelchair support did not provide any jetway support and absolutely very little in Ft Myers from plane to baggage claim and NOONE to talk to.
I was delayed on Monday feb fifteenth 2 times before getting cancelled and bumped to Tuesday. While I used to be discouraged I recognized. Then at ten:30pm I obtain a textual content expressing my Tuesday flight was cancelled until Wednesday.
I have flown your airline 2 occasions in the final 12 weeks and experienced 1 man that works for me to fly previous 7 days on the non prevent flight you men can’t even obtain a non cease flight in time.
WOW! Seeking to access your consumer service Division by using cellular phone is unattainable!! I attempted a few unique number and 1 was disconnected!! A person quantity I was prompted to simply call tried to have me order – not linked flight services. I feel I will have to return to United.
my gain no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs precisely the same day. I've paid for the important site roundtrip fare. I'm scheduled to go away on dec 31. my concern for you is are you able to make sure you help me to return earlier. This can be why. the evening i arrived in colorado springs, i had to be taken into the unexpected emergency home. i could not breathe thoroughly. i have a underlying lung condition, that's inoperable. i frequented my dr. before i came for the Examine-up, explained to him exactly where I had been heading for the holidays.
I can't realize why I cannot have the opportunity to decide on a seat on flight #1848 from DFW to Bos affirmation LGGSNS
We recently returned from Hayden CO. They ended up begging for volunteers to give up their seats. We have been advised we might get $700.00 Every and hotel vouchers if we gave up our seats. We quickly volunteered. We had been instructed to wait for everyone to board the airplane And they'd take care of the vouchers.
I’m composing to specific how discontent I am with the way American dealt with flights on April 29, 2016. My flight 3848 about to Memphis, TN from DCA was cancelled right after currently being delayed four six several hours. I used to be flying to the rehearsal supper and a wedding the next day and I missed both gatherings. The following day I needed to fly to charlotte and afterwards to Memphis also to best it off bag didn’t come to the flight with me and I don’t know why.